ATM Locator App Reviews

I downloaded this app as recommended from my credit union. First location it sent me to was non-existent and a new empty parking lot where a building once was. Next location had an ATM, but they were no longer part of the program and charged me a fee. If you like goose chases, then download. Better off using ATM locators directly from card issuer to find one close. If I wanted fees, I could have just went a block down the road.

Thrice sent me to non existent locations in very high traffic areas, wasting my time and forced me to end up using out of network ATMs out of desperation. I just incurred a negative balance of it. Also, the locator memory is very short, if your tablet screen locks, you lose info and have to keep typing in zip code and/or zooming. The co-op locator from my c/u also sent me to a non existent location as well, so the database is very outdated in-general; I just have to start jotting down locations of federal CUs when I happen by them, because the co-op ATM locator, cannot be trusted.

I love your site and app. I am often disappointed when I drive all the way to one of your locations and it is no longer there. Is there a way that we can send updates to you as a company? Having this option on the app would benefit your users. The past three ATMs I have gone to are no longer co-op ATMs. You can imagine how frustrating this is for a user. Much like the Waze app offers opportunities to submit when there our road changes, I would love for you to consider an option for bank changes. Thank you.

The database on this app is horribly out of date. I went to FOUR locations looking for a co-op ATM only to find all four either had changed to a bank ATM or was no longer there. Looking at the reviews, this seems to be a chronic problem. What good is the app if it uses out of date data? Too much of a crap shoot if you will actually find what you are looking for. They say they have 30,000 ATMs on the network. Using this app makes me wonder if they have any idea how many are actually working.

I was looking forward to using this app to find a credit union ATM in Hawaii, especially useful as there are a ton of credit unions in the state. However, the automatic location tool defaults to the mainland and when you enter a zip code in Hawaii (the Island or State) a default message appears saying "Location Not Found". Apparently the developers forgot that Hawaii is now part of the Union!

This app has been a waste of time and is totally useless. Three ATMs supposedly within walking distance of my current location no longer exist. The website apparently uses the same data. Called them up, got referred back to the app or website. Idiotic. Cant get it off the iPad fast enough. If your financial institution has a co-op ATM, better plan on using just that one, because apparently they are unable to direct you anyplace else. I would give this app a "0" if able.

Need I say more? It should ask for location only during use not always. The database is old or full of errors. The UI is like it was implemented as part of an already late school project.

Although this is the official Co-Op ATM application the locations do not appear to be current as of 2015... Its about a 60/40 chance the location listed still exists or is still a surcharge free location. I would recommend asking your CU for a list of local ATMs (mine offers a list for locations within 50mi)

Dont waste your time! The point of this app (as I understood) was to aid in finding ATMs in the Co-Op and save paying the fees for use from out of co-op ATMs. On a recent 7 state trip (including extensive travel in my home state) I finally gave up trying to use this app at all after three no longer existed, the four I found (after ridiculous detours from my travel route) still charged me the fees.

Please update this app, it needs a little work and then it would be great!

1) Some known locations found searching the "full site" are not found in the app. I did not find any listings in that app for locations that dont exist but apparently several reviewers have experienced it. That could present a significant problem when traveling especially in unfamiliar places. 2) Using the GPS locator requires the app be able to use the devices GPS "even when youre not using the app" which uses a lot of battery needlessly. (since iOS 8 apps can use GPS all the time or just when using the app) 3) Panning and zooming in the map function of the app are very tedious to the point of being nearly impossible. I think #2 should be pretty easy for the software developers to fix. For #1, I think it would be possible to link the app to the online database that apparently is more up to date than that currently available to the app. Fixing #3 clearly would be more complicated but I am confident that it would be possible.

This app is just crazy. You cant really control the map and the ATMs it shows you appear and disappear. The map seems to jump back to where you were a minute ago if you try to move it or jump to some other random place and you just cant understand why. And sometimes it gets the city wrong in the address. Im actually not sure if anything else in these addresses is right, but the city is just clearly and obviously wrong.

I know ATM locations that this app does not list. Very poor app for its intended purpose of trying to find new ATMs.

Went to 3 locations to find No ATM. The only reason I gave it 2 stars is because I like the idea of it and hope it improves. Developers need to take a note from gas buddy, let the users locate and remove locations.

Ive only tried the app once and it seemed to be accurate for my area, but I cant give any app better than two stars when the only location options are "always" and "never". Thats a deal breaker for me.